Applicability of These Terms 

These Terms & Conditions apply only to Higher Landing’s fee-based programs and services. Certain programs delivered under separate agreements or partnerships may operate under different terms communicated directly to participants. 

1. Satisfaction Guarantee (7-Day Love It or Leave It Policy) 

Higher Landing offers a 7-day satisfaction period beginning on the date you are granted access to the Landing Port. If you are not satisfied for any reason, you may cancel within this 7-day window by providing written notice. Your initial payment will be refunded in full. 

After the 7-day period expires, all fees become strictly non-refundable, including missed sessions, incomplete participation, or unused services. 

2. Program Participation Requirements 

You agree to participate fully in all components of the Higher Landing Program you enroll in. This may include live virtual sessions, group coaching, one-on-one coaching, clinics, online modules, and self-directed work. 

Higher Landing may remove participants from any session or from the program entirely, without refund, for disruptive behavior, abusive communication, harassment, or public disparagement of Higher Landing, our staff, or other participants. 

3. Access, Duration & Program Modifications 

Your program access period will be communicated at the time of enrollment. Extensions, pauses, and deferrals are not guaranteed and may be granted solely at Higher Landing’s discretion. 

Higher Landing may modify, enhance, or replace elements of the program at any time to improve the client experience or address operational needs. Such changes do not constitute grounds for refunds. 

4. Payment Terms & Non-Refundability 

After the 7-day satisfaction period, all payments are final. 

Payment plans must be completed in full, regardless of participation level or personal circumstances. Failure to participate does not exempt you from payment obligations. 

Chargebacks are strictly prohibited. 
Any attempted or initiated chargeback will result in immediate suspension of program access and may incur administrative fees. Higher Landing reserves the right to pursue collection or legal action for outstanding balances. 

You agree to reimburse Higher Landing for all reasonable costs incurred in recovering overdue amounts, including administrative fees, legal fees, and interest (up to the maximum rate permitted by law). 

5. Payment Authorization 

By enrolling, you authorize Higher Landing to securely store your payment method and automatically charge the agreed-upon fees according to your payment plan. This authorization remains active until all program fees have been paid. 

You agree not to dispute payments that align with these Terms. 

6. Missed Sessions & Cancellations 

Individual Coaching 

Must be cancelled or rescheduled with at least 24 hours’ notice. Missed or late-cancelled sessions may be forfeited. 

Group Sessions 

Cannot be rescheduled. Replays or alternative options may be provided at Higher Landing’s discretion, but are not guaranteed. 

7. Confidentiality & Use of Program Materials 

Higher Landing protects the confidentiality of your personal and professional information and uses it only for coaching and program administration. 

All program materials—including worksheets, templates, videos, recordings, frameworks, and tools—are the intellectual property of Higher Landing Inc. You may not copy, share, distribute, sell, or reproduce materials outside your personal participation without written authorization. 

Unauthorized use may result in removal from the program and potential legal action. 

8. No Guaranteed Outcomes 

Higher Landing provides proven methodologies and coaching designed to support your career goals. However, Higher Landing does not guarantee job placement, interviews, income, promotions, or any specific outcome. 

Your results depend on individual effort, experience, and market conditions beyond Higher Landing’s control. 

9. Limitation of Liability 

To the maximum extent permitted by law: 

Higher Landing’s total liability for any claim is limited to the total amount you paid for the applicable program. 

Higher Landing is not liable for indirect, incidental, consequential, punitive, or exemplary damages, including lost income or opportunities. 

Your use of program materials, our website, and our services is at your own risk. 

10. Termination of Participation 

You may discontinue participation at any time by providing written notice. No refunds will be issued after the 7-day satisfaction period. 

Higher Landing may terminate your participation if: 

You violate these Terms, 

You engage in harmful, disruptive, or abusive behavior, 

You initiate a chargeback, 

You misuse program materials. 

Termination does not release you from financial obligations. 

11. Default, Late Payments & Collections 

If a payment is declined or overdue, Higher Landing may suspend your access to the program until payment is made. Higher Landing may also withhold materials, session access, or completion records. 

You agree to cover all reasonable costs associated with collecting overdue payments. 

12. Media, Data & Testimonial Use 

You grant Higher Landing permission to use anonymized feedback, success metrics, or testimonials for marketing or reporting purposes. Personally identifiable information will only be used with your explicit written consent. 

13. Governing Law & Dispute Resolution 

These Terms are governed by the laws of the Province of Alberta, Canada. 

Any dispute will be resolved through binding arbitration in the province where services were delivered unless mutually agreed otherwise. 

You waive any right to participate in class actions or group proceedings. 

14. Severability 

If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full effect. 

15. Entire Agreement 

These Terms represent the complete agreement between you and Higher Landing regarding your participation and supersede all prior written or verbal agreements. 

16. Acceptance of Terms 

By enrolling, submitting payment, accessing program materials, or participating in any Higher Landing fee-based program, you acknowledge that you have read, understood, and agree to these Terms & Conditions.